SCALENDO – PRIVACY POLICY

Last Updated: [January 2026]

This Privacy Policy explains how WMC Tech Sdn. Bhd. (World Masterclass) (“Company”, “we”, “us”, or “our”) collects, uses, processes, discloses, and protects personal data when you access or use Scalendo (“Platform”).

This Privacy Policy is issued in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”) and, where applicable, the General Data Protection Regulation (GDPR).

1. DATA CONTROLLER & PLATFORM OWNERSHIP

Legal Entity:
WMC Tech Sdn. Bhd. (World Masterclass)
Company Registration No.: [1273540K]
(Incorporated in Malaysia under the Companies Act 2016)

Platform: Scalendo (owned and operated by WMC Tech Sdn. Bhd.)

Contact Email: [email protected]
Registered Address: [No. H-7-2, Block H, Setiawalk, Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor]

For the purposes of data protection laws, WMC Tech Sdn. Bhd. is the Data Controller for personal data collected through Scalendo.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to:

Visitors to the Scalendo website

Users who create accounts or subscribe to the Platform

Customers and prospects communicating with Scalendo

Personal data processed via the Platform by users

By accessing or using Scalendo, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

3. PERSONAL DATA WE COLLECT

3.1 Information You Provide Directly

We may collect:

Full name

Email address

Phone number

Business or organisation name

Login credentials

Billing details (excluding full payment card data)

Support tickets, messages, and correspondence

3.2 Automatically Collected Information

When you use the Platform, we may automatically collect:

IP address

Device type, browser type, operating system

Usage activity, access logs, timestamps

Cookies and similar tracking technologies

3.3 Data Processed on Your Behalf

If you upload, store, or process personal data relating to your own customers or contacts using Scalendo:

You are the Data Controller

WMC Tech Sdn. Bhd. acts as the Data Processor

Your use of such data is governed by your own privacy obligations and our Data Processing Agreement (DPA).

4. PURPOSES OF DATA PROCESSING

We process personal data for the following purposes:

Creating and managing user accounts

Providing access to Platform features and services

Subscription management and billing

Customer support and technical assistance

Platform security, monitoring, and fraud prevention

Service improvement, analytics, and performance optimisation

Compliance with legal and regulatory obligations

We do not sell personal data.

5. LEGAL BASIS FOR PROCESSING

Personal data is processed based on one or more of the following legal grounds:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests, where such interests do not override your rights

6. PAYMENT INFORMATION HANDLING (STRIPE / PAYPAL COMPLIANT)

Scalendo does not store, process, or retain full credit card numbers, CVV codes, or sensitive payment credentials on its own servers.

All payment transactions are processed securely by third-party payment processors, including but not limited to Stripe and PayPal, in accordance with their respective security standards and PCI-DSS compliance requirements.

We may receive limited payment-related information such as:

Payment status

Transaction reference numbers

Billing country

Subscription identifiers

This information is used solely for billing, record-keeping, dispute handling, and compliance purposes.

7. DISCLOSURE OF PERSONAL DATA

We may disclose personal data to:

Payment processors (e.g. Stripe, PayPal)

Cloud hosting and infrastructure providers

Email, messaging, and communication service providers

Analytics, monitoring, and security tools

Professional advisers, auditors, regulators, or legal authorities where required by law

All third-party service providers are required to handle data in accordance with applicable data protection laws.

8. THIRD-PARTY SERVICES & INTEGRATIONS

Scalendo may integrate with third-party tools or platforms.

You acknowledge that:

Third-party services operate under their own privacy policies

We do not control third-party data handling practices

Use of third-party integrations is at your own risk

9. INTERNATIONAL DATA TRANSFERS

Your personal data may be stored or processed in Malaysia or other jurisdictions where our service providers or infrastructure partners operate.

Where required by law, we implement reasonable safeguards to ensure adequate protection for cross-border data transfers.

10. DATA SECURITY

We implement reasonable technical and organisational security measures, including:

Role-based access controls

Secure hosting environments

Restricted internal access on a need-to-know basis

However, no system can be guaranteed to be completely secure, and we do not warrant absolute data security.

11. DATA RETENTION

We retain personal data only for as long as necessary to:

Fulfil the purposes described in this Privacy Policy

Comply with legal, regulatory, accounting, or dispute-resolution requirements

Upon account termination, personal data may be deleted after a retention period, subject to legal obligations.

12. YOUR RIGHTS UNDER PDPA (MALAYSIA)

Subject to applicable law, you have the right to:

Request access to your personal data

Request correction of inaccurate or incomplete data

Withdraw consent for processing (which may affect service availability)

Requests may be submitted to [email protected]
We may require verification of identity before responding.

13. GDPR RIGHTS (INTERNATIONAL USERS)

If you are located in the European Economic Area (EEA), you may also have rights to:

Data portability

Restriction of processing

Erasure (“right to be forgotten”)

Objection to processing

These rights apply only where legally required.

14. COOKIES & TRACKING TECHNOLOGIES

Scalendo uses cookies and similar technologies to:

Maintain user sessions

Improve user experience

Analyse Platform usage

You may manage cookies via your browser settings. Disabling cookies may affect Platform functionality.

15. ARTIFICIAL INTELLIGENCE & USER CONTENT

If you use AI-powered features:

You are responsible for all data you input

You must not input sensitive, regulated, or confidential personal data

AI outputs may be inaccurate, incomplete, or unsuitable

We disclaim all liability arising from AI-generated content.

16. CHILDREN’S DATA

Scalendo is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
Updates take effect upon publication on the Platform.

Continued use of Scalendo constitutes acceptance of the revised Privacy Policy.

18. CONTACT INFORMATION

For privacy-related inquiries or requests:

Email: [email protected]
Legal Entity: WMC Tech Sdn. Bhd. (World Masterclass)
Registered Address: [No. H-7-2, Block H, Setiawalk, Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor]